Frequently asked questions.
Want to learn more about our AI-driven, tech-first bookkeeping services?
Our FAQ categories are organized by bookkeeping topic
— pricing, process, services and legal.
“Marko gave me the strategic support I needed to launch smoothly — the kind of guidance you’d expect from a Remote CFO. The structure and clarity helped me move forward with confidence.”
FAQ
Your questions, answered.
Pricing
We don’t bill by the hour — we bill by value. Booksi’s modular pricing model gives you full transparency with no surprises. Everything is scoped upfront with a flat fee you can budget.
Pricing reflects what matters: your size, service needs, and reporting frequency. We scale with you, so Start-Ups and Enterprises alike get fair, customized pricing.
Baseline prices are for illustrative purposes and demonstrate plans based on a cash basis and monthly frequency in CAD before discounts. Your custom price updates in the quote for your selected volume, basis, frequency, and complexity.
A custom price is generated from your inputs to the bookkeeping price drivers. The price is confirmed after our discussion with you and our review of your prior-year Financial Statements, Trial Balance, and General Ledger.
- Get a Quote — Earn 10% off when you complete all steps and submit the online quote.
- Book a Meeting — Earn 10% off when you book and attend your meeting.
- Upload Supporting Documents — Earn 10% off when you upload prior-year Financial Statements, Trial Balance, and General Ledger before the meeting.
- New Enrolment* — Earn 10% off when you sign the engagement letter before the promotion ends.
- 2-Year Term* — Earn 20% off when you sign the engagement letter with a 2-year term commitment before the promotion ends.
- Save the Tax — Additional tax savings for early adopters, subject to defined caps, valid for up to 90 days after enrolment, and limited to the first 10 new clients.
*The New Enrolment and the 2-Year Term discounts are limited to the first 20 new clients and are mutually exclusive — only one applies.
See Terms & Conditions for details.
Yes — we cap enrolments at 20 new clients. The promotion period may close early, before the timer runs out, if all 20 spots are filled.
The Get a Quote, Book a Meeting and Upload Supporting Documents discounts that have been earned during the promotion period may be honoured for up to 6-months after the promotion period ends; certain conditions may apply.
New Enrolment, 2-Year Term and Save the Tax discounts must be claimed by signing an engagement letter before the promotion period ends.
See Terms & Conditions for details.
Accounts with more than 10,000 annual transactions are quoted separately — Contact Us for a custom quote.
At that scale, transaction volume significantly affects processing workload, reconciliation time, and data handling, so pricing is tailored to reflect the additional effort required.
Yes — Booksi supports both cash and accrual accounting.
This is one of our four bookkeeping price drivers — Accounting Basis.
- Cash basis* is ideal for day-to-day efficiency and cost-sensitive businesses.
- Accrual basis** is designed for compliance with the ITA, and IFRS and ASPE standards, and is performed at the frequency you require.
*If you select cash basis, accruals are your accountant’s responsibility unless you also add-on Audit Guard, in which case year-end accrual entries may be included up to once annually.
**Accrual accounting basis includes accounts receivable reconciliations, accounts payable reconciliations, and entries for accrued charges & liabilities.
See Terms & Conditions for details.
| Basic | Moderate | Advanced |
Reconcile Statements | ✅ Up to 3 | ✅ Up to 5 | ✅ 6 or more |
Sales Tax Filing | ✅ Up to Quarterly, Single Jurisdiction | ✅ Monthly, Single Jurisdiction | ✅ Multiple Jurisdictions |
Revenue Streams | ✅ Single Stream | ✅ Multiple Streams | ✅ Financing / Leasing Income |
Inventory | ❌ None | ✅ Up to Quarterly / Manual | ✅ Monthly / Perpetual |
Related Party Arrangements | ❌ None | ✅ Up to 2 | ✅ 3 or more |
Investment Activities | ❌ None | ✅ Single Account | ✅ Multiple Accounts |
Financing Activities | ❌ None | ✅ Leases / Loans | ✅ Capital Transactions |
Payroll Activities | ❌ None | ✅ Cloud-Based Software | ✅ Other / 3rd Party Provider |
Internal financial statements are prepared for management’s or directors’ purposes — marked “Internal use only“.
- They are not designed for third-party reliance or external distribution.
Upon written request at least thirty (30) days in advance, Booksi can prepare externally-shared financial statements that are not in accordance with CSRS 4200 or CAS.
- The cost for such external statements is up to one (1) month of your latest bookkeeping service fees.
- These statements are not considered Compilations and provide no form or level of assurance — marked “Unaudited“.
- Footer is marked — “Not prepared in accordance with CSRS 4200 or CAS. No assurance provided.“
Booksi does not perform Compilation engagements under the Canadian Standard on Related Services (CSRS 4200) or assurance engagements under the Canadian Auditing Standards (CAS) for Audit or Review level work.
Booksi does not express an opinion on any internal or externally-shared financial statements and readers are cautioned that they might not be appropriate for their purposes.
If you require a Compilation or any assurance-level engagement, Booksi may recommend, at your request, a qualified CPA firm to perform that work.
See Terms & Conditions for details.
Process
After you request a quote, book a discovery meeting using the “Meeting” button at the top of the page.
This meeting helps us confirm your price drivers — transaction volume, accounting basis, reporting frequency, and complexity — so your quote aligns with your business activity.
We’ll review your needs, explore options, and answer your questions before sending a formal proposal with up to three (3) customized service offers.
Please upload your prior-year Financial Statements, Trial Balance, and General Ledger (.xlsx preferred).
These files help us confirm your price drivers and ensure your quote and proposal are accurate.
The maximum upload size is 256 MB — please zip larger files before uploading.
Yes — an engagement letter confirms scope, terms, and responsibilities. Open agreements can cancel at any time with no penalties. For a 2-year term, early termination may require repayment of any unamortized discounts.
See Terms & Conditions for details.
Services
Booksi uses AI to enhance efficiency and accuracy across all bookkeeping tasks:
- Posting entries;
- Classifying transactions;
- Performing reconciliations; and
- Building traceable audit support for Enterprise-tier clients.
AI helps identify anomalies faster and streamline workflows, but every result is still reviewed and approved by our bookkeeping team.
Human oversight ensures compliance, accountability, and the professional judgment required in every engagement.
Don‘t worry — we’ve got you covered.
Our onboarding service sets up, adjusts, or reviews your overall system health — from platforms to integrations, from modules to rules, and more! For example, we can onboard your company on QuickBooks, Xero, or the platform best suited to your needs.
Onboarding services are required:
- For any newly incorporated companies;
- When implementing or changing software; or
- When setup or adjustment is deemed necessary to begin routine bookkeeping services.
Onboarding is billed as:
(number of onboarding services selected) x (your monthly bookkeeping fee, after discounts), subject to your terms of engagement.
Rest assured, most onboarding can be done over time and the full cost doesn’t have to be payable on enrolment.
See Terms & Conditions for details.
The published onboarding chart below is a sample of how you may assign the onboarding work involved:
Select any one (1) of: | Select any two (2) of: | Select any three (3) of: | |
Bookkeeping platform set-up* | ❌ | ❌ | ❌ |
Chart of accounts,* reclassifications and/or rules | ❌ | ❌ | ✅ |
Connections and syncing accounts* | ✅ | ✅ | ✅ |
Integrations and automation settings | ❌ | ✅ | ✅ |
Customer or vendor modules | ❌ | ❌ | ❌ |
HST settings and automations | ❌ | ❌ | ❌ |
Inventory module | ❌ | ❌ | ❌ |
Revenue process automations | ❌ | ❌ | ❌ |
*Deemed operationally necessary to begin routine Bookkeeping Services.
Booksi.ai offers back-work services to catch you up on your bookkeeping.
Back-work is billed as:
(months of backlog) × (your monthly bookkeeping fee, after discounts), subject to your terms of engagement.
Timing depends on receipt of complete prior-period documentation.
See Terms & Conditions for details.
No — Booksi provides full-service payroll support:
- Preparing payroll reconciliations, recording payroll journal entries, drafting each pay run, and reviewing it against timesheets and personnel changes.
- We then send the draft pay run to you for final approval and submission — culminating in you hitting “Pay Now.”
- We also handle administrative tasks such as new employee setup, processing ROEs, and maintaining payroll records.
Timesheets must be accurate and provided at least four (4) business days before pay date to ensure timely processing.
Final payment and remittance to employees and tax authorities remain your responsibility.
See Terms & Conditions for details.
Legal
Make It Right Guarantee* — If you’re unhappy with the bookkeeping service, we’ll re-review and correct the work at no extra charge — typically within five (5) business days.
Satisfaction Guarantee* — Booksi offers a satisfaction guarantee for the bookkeeping service once you’ve completed three (3) months of service. After giving us a fair opportunity to meet your expectations, you may request a refund of up to one (1) month’s service — subject to defined eligibility criteria and anti-gaming rules.
*Booksi must be notified in writing within ten (10) business days of when you receive confirmation of completion for your most recent bookkeeping period-end.
See Terms & Conditions for details.
Billed upfront by PAD: We set up a pre‑authorized debit (PAD) at enrolment using a secure third‑party processor.
Invoices are emailed the same day the PAD runs, typically on the first (1st) of the month.
- Bookkeeping, Payroll, Audit Guard, and Remote CFO: Due in advance on the first (1st) of the month, or next business day, for that month’s services.
- Quarterly bookkeeping: Due on the first (1st) day of each quarter* for that quarter.
- Annual bookkeeping: Due in one (1) single upfront payment or up to four (4) quarterly instalments* to support your cashflow; bookkeeping is delivered at year‑end.
- Onboarding (clean-up): One‑time setup fee, if applicable, due upfront on enrolment.
- Back‑work (catch-up): 50% due upfront and 50% due at the earlier of (i) completion or (ii) Net 90 from your enrolment.
*The first (1st) quarter billed and collected may be higher to align your billing cycle with your year-end.
See Terms & Conditions for details.
Booksi protects your information through strict data-handling practices, encryption, and privacy safeguards.
Before any AI or automation tool is used, we remove or replace all sensitive client data—such as names, account numbers, and contact details—with placeholders or hashed tokens. Only the minimal non-sensitive information required to enhance bookkeeping tasks is used, and never for model training.
All communication between systems is encrypted in transit using Transport Layer Security (TLS), and all stored data is encrypted at rest with AES-256 encryption. Access is restricted by least-privilege, monitored by activity logs, and retained only as long as needed to deliver services and meet legal requirements under Canada’s PIPEDA privacy law.
Your information is hosted on trusted enterprise infrastructure:
- Microsoft 365* / SharePoint – Customer data for Canadian tenants is stored in Microsoft’s Canadian data centres.
- WordPress.com** – Website form and media data is stored securely and may be processed in the United States or EU under Automattic’s Data Processing Addendum.
- OpenAI*** / ChatGPT – All sensitive data is scrubbed before use, and OpenAI’s business systems encrypt data in transit and at rest and do not train models on customer content.
* Microsoft 365 Data Residency
** Automattic (WordPress.com) Privacy Policy
*** OpenAI Security and Privacy
Together, these safeguards combine data-scrubbing, encryption, access control, and contractual privacy protections to keep your information private and secure.
See our Privacy Policy for details.
Booksi reviews pricing regularly for material changes to any of your price drivers — transaction volume, accounting basis, reporting frequency, and complexity. Material changes are due to evolving business needs.
An example may include new circumstances, such that your transaction volume surpassed 5,000 annualized transactions pushing you into the Enterprise pricing tier. Alternatively, an example could be based on your submission cadence over time — if you consistently submit documents quarterly while on a monthly plan, we may reclassify your account to quarterly pricing. You may also request to move up to the next pricing tier at any time to make room for growth.
Material changes may lead to pricing adjustments that ensure pricing reflects your actual bookkeeping activity — but it works both ways. Changes are considered material if the change would affect a driver in such a way as to increase/decrease your plan-level over a sustained period of time — subject to certain conditions and anti-gaming provisions.
See Terms & Conditions for details.
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Reviews
What have our clients said?
Greg, Co-founder
"We gained the financial clarity we needed during our early growth. Booksi’s support across bookkeeping, payroll, and business analysis helped us stay focused and make better decisions."
Jesse, Founder
"Marko gave me the strategic support I needed to launch smoothly — the kind of guidance you’d expect from a Remote CFO. The structure and clarity helped me move forward with confidence."
Chris, Founder
"Booksi brought the level of precision and audit-readiness we needed when it mattered most. The attention to detail and technical care towards our books gave us full confidence in our filings."
Shawna, Founder
"Booksi handled our books with care and consistency. Everything was organized and easy to follow."
Ivana, Director
"We had our books cleaned up and major misclassifications uncovered that saved us thousands. Booksi’s work minimized taxes and set us up with confidence for the future."
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